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A challenge-based learning experience in industrial engineering in the framework of education 4.0
(2021-09-02) Gutiérrez Martínez, Yadira; Bustamante Bello, Rogelio; Navarro Tuch, Sergio Alberto; López Aguilar, Ariel Alejandro; Molina Espinosa, Arturo; Álvarez Icaza Longoria, Inés; Tecnologico de Monterrey, School of Engineering and Sciences
Current tendencies of product, project and services development focus on a higher consideration of the User Experience (UX). Therefore, traditional training and teaching methodologies need to adapt to prepare the students to develop strategies for problem solving for their professional education. Such needs have risen and interest in tendencies such as education and Industry 4.0 has grown. This paper presents and analyzes the process and results of a teaching implementation methodology based on Challenge-Based Learning (CBL). The paper describes the process followed, explaining the methodology precedents that led to the final implementation case. It also mentions previous experiments on product analysis and home automation developments that are linked to implementation of the technology. This case’s implementation, analysis and experimentation integrated the use of Emotional Domotics (ED) Tools for the UX analysis, to grant feedback and compare the students’ results with the bio-metrical and emotional computational analysis. The methodology, described through this document, allowed the students to better understand and experience some of the implications of an interconnected system with instant information feedback. This allowed them to better grasp part of the impact that the tendency towards the Internet of Things (IoT) is currently having, and the impact of the improvement proposals from the students.
Smart and connected systems for the non-typical user: design methodology to observe the outliers
(Springer, Cham., 2021-07-09) Alvarez Icaza Longoria, Inés; Molina Espinosa, Arturo; Bustamante Bello, Rogelio; https://ror.org/03ayjn504
We are aware already that the world is facing a milestone. The transitions to the millennium’s second decade are forcing transformative agents to embrace new perspectives. Spotting that design is a powerful change agent, design practitioners search for different-novel approaches to learn from humankind’s missteps. Some of those “mistakes” are systematically ignored or discriminated against, affecting a large world’s population sectors. A visible consequence is a technological gap in people with disabilities, the elderly population, and indigenous communities. An observation on the potential non-typical smart products and service systems’ users promotes evolution in design processes during this research. This potential might reduce the technological gap for some users’ types, often considered as an outlier.

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