Alvarez Icaza Longoria, InésRamírez Montoya, María SoledadBustamante Bello, Martín RogelioMolina Gutiérrez, Arturo2021-09-132021-09-132021-09-13https://hdl.handle.net/11285/638751The rapid technological evolution defines the first two decades of the millennium. This phenomenon causes an increasing digital gap, disparities and inequalities in global and local contexts. This paper reports a Systematic Literature Mapping of 180 articles from 2000 to 2021 on “Digital Gap”. The documents were retrieved by boolean operations in two databases, adding terms related to gender, age, ethnicity and disabilities, focus on population groups that are especially vulnerable to the effects of this division. The method included categorising the retrieved documents to provide a general view of the most concerning topics in the academic and research community. This analysis concludes a) The approaches to address this topic are as diverse, as this is a multilayered, complex, and interconnected issue; b) There is an underrepresentation of the less developed countries, so it is not possible to have a complete image of a worldwide digital divide situation; c) The majority of published papers in the last decade report accessible Information and Communication Technologies; d) The results are a valuable source of information to identify the design requirements for more accessible products and services systems. The last section will provide a detailed explanation of the findings.TextoengopenAccesshttp://creativecommons.org/licenses/by/4.0INGENIERÍA Y TECNOLOGÍATechnologyDocumento de trabajohttps://orcid.org/0000-0002-1274-706Xhttps://orcid.org/0000-0002-6605-8833Digital GapOpen ScienceAccessible DesignEducational InnovationHigher EducationEducation 4.0Complex ThinkingMéxico / Mexico57226644670