Multi-screen & dynamic visualization metrics and architecture for decision-making centers

Abstract

Information is one of the most valuable resources, and its use is critical during the decision-making process within the organization. Technological evolution has given way to the development of tools that allow organizations to have more efficient processes. The information visualization tools are a resource that facilitates the analysis of critical information and that allows decision-makers to consider the different variables and their effect when taking a resolution. However, before the rise of the visualization tools as well as their diversity arise some questions. What characteristics should these tools have to be effective and give dedicated support to the decision-making process by visualization of information? How can we ensure that an information visualization tool is competent and conforms to the needs in the decision-making process? In this work, we make a metric proposal for the evaluation of visualization tools. In our metric proposal, we consider criteria that are important for specific use in the decision-making process. The objective of our metric proposal is facilitating the selection of an information visualization tools since the selected criteria will permit the evaluation of tools to find those who fulfill the decision-making process needs. We also made an architecture proposal for the development of visualization tools, considering the criteria defined in our metric proposal. In this way, we can ensure that our architecture proposal meets the needs of the decision-making process and that its use will allow obtaining benefits as knowledge generation, ease of analysis through the simultaneous presentation, interaction, collaboration, and real prospective in a multi-screen environment with information update in real-time. This work includes the review of related work in terms of existing visualization tools and existing evaluation methods. Likewise, we did the corresponding tests and analyzes that demonstrate its validity. Finally, we conducted the conclusions, and in future work, we consider the possibility of continuing this proposal that requires a more extensive development.