Total quality management strategic operations system and consumer-user needs evaluation workshop : an holistic approach to needs assessment for total customer satisfaction
| dc.creator | Jacobo Moises Neuman Praes | |
| dc.creator | JACOBO MOISES NEUMAN PRAES | es |
| dc.date.accessioned | 2018-04-24T13:35:25Z | |
| dc.date.available | 2018-04-24T13:35:25Z | |
| dc.date.issued | 1995 | |
| dc.identifier.uri | http://hdl.handle.net/11285/628236 | |
| dc.language | eng | |
| dc.publisher | Instituto Tecnológico y de Estudios Superiores de Monterrey | |
| dc.relation | Investigadores | |
| dc.relation | Estudiantes | |
| dc.relation.isFormatOf | versión publicada | |
| dc.rights | info:eu-repo/semantics/openAccess | |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0 | * |
| dc.subject | Administración de calidad total | |
| dc.subject | Satisfacción del consumidor | |
| dc.subject | CDH (Centro de Documentación Histórica) | |
| dc.subject.classification | 5 CIENCIAS SOCIALES | |
| dc.title | Total quality management strategic operations system and consumer-user needs evaluation workshop : an holistic approach to needs assessment for total customer satisfaction | |
| dc.type | Tesis de doctorado | |
| refterms.dateFOA | 2018-04-24T13:35:25Z | |
| thesis.degree.level | Doctorado en Filosofía |
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