Health professionals’ competencies in the framework of complexity: Digital training model for education 4.0

Complex environments require changes in training models for health professionals to support access to knowledge for teaching and clinical research decision-making. These changes require digital competency training to successfully address knowledge acquisition and lifelong learning in the digital health ecosystem. This research aims to analyse the habits of use of information resources by healthcare professionals in professional practices and to propose a model for training in digital competence. An exploratory and explanatory research method was chosen. Data collection techniques included pre-test and post-test questionnaires for the training activities. The program designed to develop digital competency under the model proposed in this study had significant acceptance among users who valued all the contents, resources, and teachers and considered it effective. Training in digital competencies is one of the drivers of digital transformation. Teaching-learning models in virtual environments pose challenges for 21st-century libraries.